Acknowledge Them part 4
02/24/2019 20:00Behavior is communication. People do what they do because they think it will get them what they want... or because they can't control themselves. And either way, we need to listen to what they're saying. I think people want to be heard. And most of the time they don't feel like anybody's listening. They don't feel like anybody cares. We have so many distractions in life that its really kind of rare to just sit and look someone in the eye and have a real, genuine conversation. So it no wonder that people up the volume. Its no wonder that they kick and scream for attention. And then, the more they kick and scream, the more they lose control. Now, I don't think kicking and screaming is the right way to get what you want. I think God speaks in a still, small voice. Because He wants us to be still and know that He is God. I've found, in my own life, that getting into a shouting match with someone (anyone) is pointless. I've had people say they don't know if I even CAN raise my voice. For the record, I can. I just prefer not to. In fact, I'd rather walk over to someone than shout across the room. But my point is: if you're shouting, and then I start shouting neither one of us is hearing each other. We're just trying to "win" by being loudest. And if you're goal when dealing with someone is to "win"... you've already lost. One of the Seven Habits at my kid's school is "seek first to understand, then to be understood." And its a habit I think we all need to get into. My younger (not little) brother always talks about how people don't really listen to each other, they just wait for their turn to talk. Which goes back to people just wanting to be heard. Just wanting to be acknowledged. Or validated. Its so important. We have to start seeking to understand. That empathy that I've been talking about. Seeing things from someone else's point of view. Walking a mile in their shoes. Understanding where they're coming from and why they feel the way they do. Sometimes things upest other people that wouldn't upset me. I'm hard to bother. But that doesn't mean I can't put the effort in to understand WHY it upsets them. I think telling someone how to feel is about the worst, most damaging thing you can do. Because people are going to feel how they feel regardless of what you say. But if you're also making them feel bad about feeling how they feel... if you're piling on... you're hurting and not helping. Like I always tell my kid, "Feel what you feel, but don't let it control you." If you're mad, be mad. But don't throw a fit. Don't be destructive. Find a healthy way to let it out. I've mentioned my old habits--shooting free throws, going for a drive with the music cranked up, etc. Because when you're screaming and crying, throwing a fit, people will have the goal of making you stop instead of hearing what you're trying to say. It can take a lot of time and effort to get past that... call it a fit, I guess. To hang in there when someone IS screaming at you. But if you do let them let it out... then you can come to that place of understanding. You can come to that place of being able to connect with them. HEAR them. And maybe even help them.